Solution Overview

Our Digicom Upgrade is compatible with every UK ARC and allows any make of alarm panel or digicom to transmit signals over IP from any site where there is an Internet connection available. The AlarmCloud platform puts signals back onto the PSTN network and into the alarm receivers at your chosen ARC. There are no call costs and protected sites benefit by avoiding calls to costly non-geographical numbers. Extended formats like Contact ID and SIA are supported and images can be recorded from IP Cameras the instant an activation takes place.

Problems caused by VoIP Backhauling

As you will already know, alarm signals do not communicate reliably if your Customer's phone company switch calls over an IP network. This causes huge problems for alarm transmission and many signals go astray every day. ARC managers have agreed that this problem is only going to get worse and that PSTN is no longer a viable transmission path. 2G GSM networks are already scheduled for disconnection in some countries so GPRS signalling solutions do not provide the longevity you and your Customers require.